How do I request a refund? can issue refunds, but only for billing errors (for example, if you were accidentally double-billed, which can happen occasionally). Contact us and let us know about the situation, we’ll respond promptly (be sure to check your spam folder for our response). is not able to issue refunds for other matters (for example, videos won’t play, not what you expected, unintended rebill, changed mind). These sorts of refunds are handled by the client site you purchased from – check their FAQ for details.

All of GMBill’s client sites have a published refund policy, and choosing to deviate from that is at their discretion.